Emirates will be making some major changes to its Cabin Crew recruitment process in 2017. The airline will no longer hold Open Day’s and a new element has been added to the process. In future, all applicants will be shortlisted from their online application and a new Video Interview.
Although Emirates aren’t recruiting new cabin crew at the moment, we expect recruitment to open near the end of the year. This is your opportunity to prepare now.
Check out the following step by step guide to find out more about the updated Emirates Cabin Crew recruitment process.
Step 1. Submit Online Application
There used to be two ways to submit a Cabin Crew application for Emirates. By completing an online application or turning up at an Open Day. Then, in November 2016, Emirates announced they would no longer be running any more Cabin Crew Open Day’s.
Instead, when recruitment restarts in 2017, all Cabin Crew applications will have to be submitted via the Emirates Group Careers website.
What You Need
You’ll need the following items for your online application:
- A copy of your updated resume in Microsoft Word or PDF document format.
- One full-length photograph
- One passport size photograph
- You should be wearing professional business attire (including a jacket and tie for men).
- Stand facing straight on towards the camera, hands down by your side (not held together).
- You should be smiling with a large but natural smile (ideally showing teeth).
- To be taken against a white backdrop.
The full-length photograph should be sized: 6×4 inches (15×10 cm). The passport sized photograph should be sized: 45×35 mm (1.77×1.37 inches).
Is Emirates Hiring?
Emirates stopped accepting new Cabin Crew applications in December 2016. The airline has not yet said when it will begin hiring. We’ll post more information here as soon as we get an update.
Step 2 – Video Interview
Resume Used to Shortlist Applicants
Recruiters will review your online application and shortlist applicants that match their requirements. It’s important to note that your resume will be screened by computer software – This process will have a big factor in your success.
Creating an excellent resume will massively increase your chances at this vital stage. I would highly recommend following this step-by-step guide to writing a Cabin Crew resume. You’ll find loads of information to create your perfect resume, as well as free templates designed to pass the computer screening.
Pre-Recorded Video Interview
If your resume is shortlisted, you’ll then be invited to take part in a video interview. The interview is pre-recorded and accessed through a special webpage. Again, computer analytics will review your performance before a recruiter shortlists you.
We have a two-part article that tells you everything you need to know about the on-demand video interview:
- The Complete Guide to the Cabin Crew Video Interview: Part One – What is an On-Demand Video Interview?
- The Complete Guide to the Cabin Crew Video Interview: Part Two – How to Ace the Interview. Tips and Advice
Step 3 – Assessment Day
Choose a Date and Location
After recording the Video Interview, it may take some time before you hear back from Emirates. Once you’ve been shortlisted you’ll be invited to participate in an Assessment Day.
Emirates will still be running Assessment Day’s in cities around the world. You’ll be able to choose a date and location that is most suitable for you. However, if you need to travel to a different country or city, Emirates will not be able to reimburse you for travel costs.
Assessment Day’s are a popular recruitment method that are used to screen a large number of candidates. The day will be made up of a number of elements used to test your suitability for the role of Cabin Crew. There may be points where candidates are further shortlisted before moving to the next element in the day.
To find out more about Assessment Days I would invite you to read this indepth article. We’ve included lots of details about what to expect, the different elements involved and what the recruiters are looking for: How to Ace the Cabin Crew Assessment Day 2017 – Tips and Advice.
Step 4 – Final Interview
Unfortunately, the majority of candidates who attend an Assessment Day won’t be invited to Final Interview. The competition is extremely tough so making it to this stage is a really big achievement.
The interview will normally last between 25-40 minutes. We expect, future Final Interview’s to be held on the same day as the Assessment Day. However, in the past the interview has sometimes been scheduled for the next day or a mutually agreed later date.
Competency Based Interview
The interview will be made up of competency and behavioural based questions. You’ll need to have examples from your previous work experience that prove you possess the skills, qualities and competencies that the Emirates recruiter is looking for.
It can take time to gather the evidence and become comfortable with your answers. You should therefore prepare for the Final Interview at the earliest opportunity. Our best interview technique is the SOAR method – We’ve included lots of details here to help you best prepare: SOAR to Success at Your Cabin Crew Final Interview
Step 5 – Personality Test
Emirates uses a special online personality test for candidates who have reached the Final Interview. The test should take about fifteen minutes to complete. It’s designed to filter out unsuitable applicants and predict which candidates will perform best in the role
How to Prepare
The system used by Emirates isn’t like a traditional personality test such as the Predictive Index or Myers-Brigg assessment. It’s specifically tailored to what Emirates is looking for in its future Cabin Crew.
Although you should be yourself and answer the questions truthfully, there are effective ways to best prepare for the test. We developed an article, alongside input from cut-e, the company that supplies the Emirates personality test that will help you through this stage: How to Ace the Cabin Crew Online Personality Test
Step 6 – Central HR Approval
Emirates very rarely hold Assessment Day’s in Dubai. So, once you’ve completed all these stages your file will be sent to Dubai for approval.
What Deciding Factors Are Used?
The methods that the recruitment team use at this stage are a closely guarded secret. However, we know that they assess your performance throughout the recruitment journey to make their decision.
This includes the original resume you submitted, your performance at the Assessment Day and how you performed in the Final Interview. Recruiters will also assess the photographs you submitted – as well as two ‘casual’ photographs that you’ll be asked to submit at this stage.
The Golden Call
The recruiters also use other criteria that do not reflect on your performance. This can include your language skills, nationality, gender and age.
These decisions are based on the needs of the airline at the time your file is submitted. There are lots of rumours about this stage but we’ve cleared up the top myths in this helpful article: True of False? The Cabin Crew Recruitment Rumours that Won’t Go Away
If the central recruitment team approve your selection you’ll receive a telephone call from a recruiter – known as the ‘Golden Call’. If you’ve been unsuccessful, an auto responder email will be sent to you.
Stage 7 – Medicals and Final Approval
Submit Medical Report
You’ll need to submit a medical report from your doctor based on a questionnaire supplied by Emirates. You only need to do this once you’ve received the ‘Golden Call’.
Cabin Crew medical standards are governed by the General Civil Aviation Authority (GCAA) in the UAE. However, the minimum medical requirements required for Emirates Cabin Crew surpass that of the GCAA.
If you have any concerns you should discuss this with your recruiter at the Final Interview. We’re currently working on an article about GCAA medical Requirements.
Start Onboarding Process
If your medical results are satisfactory you’ll receive final confirmation from the Emirates recruitment team. Access will be granted to a special section of the Emirates Group Careers website. In this section you’ll find details about your course start dates, travel arrangements and allocated accommodation.