With 122 aircraft and a worldwide route network of 112 destinations, Etihad Airways is a major player in global aviation. But Etihad is also the smallest of the big three Middle East airlines with just 6,400 Cabin Crew. Make no mistake, however, this Abu Dhabi-based airline is just as popular as Emirates and Qatar Airways for aspiring Cabin Crew – the competition is intense for the few positions available.
But just like other airlines in the region, Etihad has been forced to cut back the frenzied recruitment drives it was once famous for. There haven;t been any new training courses in over a year and many successful candidates have been ‘on hold’ for the same period of time.
Things might be set to change in 2018. Two recruitment events are scheduled in December 2018 and new joiners may start early in the new year. Whether more Assessment Day’s will be held remains to be seen.
The following step by step guide will help you through the process and give you an indication of what to expect.
Step 1. Submit Online Application
For the past few years, Etihad encouraged online applications via their official careers website. They did hold some Open Days – but these were few and far between. At the moment, Etihad has only announced ‘Invite Only’ Assessment Day’s (now postponed).
If you’ve previously applied but were not successful, you won’t be able to submit an application on your old account (this is a reported bug in the Etihad system that has not yet been addressed). Simply delete your account and start over.
What You Need
You’ll need the following items for your online application:
- A copy of your updated resume in Microsoft Word or PDF document format.
- A cover letter
- One full-length photograph
- One passport size photograph
- A short essay on your dream holiday destination.
We have written an article about creating your perfect cover letter using a proven formula and an example tailored to the Etihad process: Do You Need a Cover Letter for Your Cabin Crew Application?
- You should be wearing professional business attire (including a jacket and tie for men).
- Stand facing straight on towards the camera, hands down by your side (not held together).
- You should be smiling with a large but natural smile (ideally showing teeth).
- To be taken against a white backdrop.
The full-length photograph should be sized: 6×4 inches (15×10 cm). The passport sized photograph should be sized: 45×35 mm (1.77×1.37 inches).
Is Etihad Hiring?
Etihad initially announced Assessment Day’s to be held in August 2017 but then postponed them until further notice. As of November 2017, two AD’s have been announced for December. So far, these are only in Abu Dhabi and are ‘invite only’. Hopefully, further AD’s will be announced soon.
Candiates who have been put ‘on hold’ have been told the airline will start new courses in the new year. We expect further recruitment to start in the first few months of 2018.
In the last few months, a lot of candidates who would otherwise have been shortlisted have not been successful at this stage. This is simply because Etihad is attempting to keep the number of candidates in the Holding Pool to a minimum.
If you are not successful, you will have to wait six months before reapplying.
Applications can be submitted here: Etihad Careers Website
Step 2 – Assessment Day
Choose a Date and Location
Once submitted, your application will first be evaluated by a computer to see if you match the requirements of the role. If you successfully pass this stage, a recruiter will review your application and invite you to an Assessment Day.
Etihad will still be running Assessment Day’s in cities around the world. You’ll be able to choose a date and location that is most suitable for you.
For candidates based in the Middle East, it’s worth noting that Etihad does hold Assessment Day’s in Abu Dhabi. However, if you need to travel to a different country or city, Etihad will not be able to reimburse you for travel costs.
You’ll need to bring the following documents to your Assessment Day:
- Completed registration form
- Completed introductory form
- Current CV / Resume
- Five colour passport copies
- One copy of your highest educational certificate
- One current and one previous employer service letter
- Pre-employment medical examination form
- One colour full-length photogragh and four colour passport sized photographs (as previously described).
If you live in the UAE, you’ll also need the following documents:
- Three colour photocopies of your UAE Residence Visa
- Three colour copies of your Emirates ID card (both front and back)
- One colour copy of any expired/cancelled UAE Visas and Emirates ID cards.
The recruiters understand that you might not be able to get employer service letters for the Assessment Day. Simply tell the recruiter on arrival.
The Assessment Day is a popular recruitment method used to screen a large number of candidates. The day will be made up of a number of elements used to test your suitability for the role of Cabin Crew. There may be points where candidates are further shortlisted before moving to the next element in the day.
To find out more about Assessment Days I would invite you to read this in-depth article. We’ve included lots of details about what to expect, the different elements involved and what the recruiters are looking for: How to Ace the Cabin Crew Assessment Day 2017 – Tips and Advice.
The Etihad Assessment Day will typically look like this:
- Hand-over required documents and short, informal interview
- A brief presentation
- English test and written exercise
- Individual speaking and listening exercise
- Presentation and break
- Group exercises
- Longer presentation
Step 3 – Final Interview
Unfortunately, the majority of candidates who attend an Assessment Day won’t be invited to Final Interview. The competition is extremely tough so making it to this stage is a really big achievement.
The interview will normally last between 25-40 minutes. We expect, future Final Interview’s to be held on the same day as the Assessment Day. However, in the past the interview has sometimes been scheduled for the next day or a mutually agreed later date.
Competency Based Interview
The interview will be made up of competency and behavioural based questions. You’ll need to have examples from your previous work experience that prove you possess the skills, qualities and competencies that the Etihad recruiter is looking for.
It can take time to gather the evidence and become comfortable with your answers. You should, therefore, prepare for the Final Interview at the earliest opportunity. Our best interview technique is the SOAR method – We’ve included lots of details here to help you best prepare: SOAR to Success at Your Cabin Crew Final Interview
Step 4 – Medicals and Final Approval
It may take some time before you hear back from Etihad after your Final Interview. However, in the past, some candidates have received feedback in as little as two weeks. You’ll be notified of the result by email.
Submit Medical Report
You’ll need to submit a medical report from your doctor based on a questionnaire supplied by Etihad. You only need to do this once you’ve received the ‘Success email’. This is a more in-depth report than the questionnaire you complete before your Assessment Day.
Cabin Crew medical standards are governed by the General Civil Aviation Authority (GCAA) in the UAE. However, the minimum medical requirements required for Etihad Cabin Crew surpass that of the GCAA.
If you have any concerns you should discuss this with your recruiter at the Final Interview. We’re currently working on an article about GCAA medical Requirements.
Step 5 – Onboarding
If your medical results are satisfactory you’ll receive final confirmation from the Etihad recruitment team. You’ll receive further information about your date of joining (DOJ), travel arrangements and allocated accommodation.
Etihad will also provide workbooks that they expect you to complete before attending Training School. These are designed to ensure everyone starts training with a good base knowledge.