Etihad

Why Etihad’s New Buy On Board ‘Comfort Items and Amenities’ Should Be Considered Good for the Passenger Experience

Why Etihad's New Buy On Board 'Comfort Items and Amenities' Should Be Considered Good for the Passenger Experience
  • Hmmm

    I just flew Etihad to Australia. No ammenities kit at all given in economy and no eyemask/toothbrush provided when I asked for one (attendant said she’d check and never came back). Their website says these things can be requested but I can’t believe they were not provided/even available for a 14 hour flight.

    • That’s a real shame! For ULR’s, amenity kits used to be provided for every passenger. It’s a shame they’ve pulled that even on their longest flights.