Passenger Experience

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Delta Air Lines May Soon Remove Irritating Rule For International Passengers Arriving in the US With a Domestic Connection
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Cathay Pacific is Asking Frequent Flyers if They’d Be Willing to Bring Their Own Cutlery to Eat in Business Class
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American Airlines Unveils its Flagship Suite Preferred Seat With More Space and Upgraded Amenities

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Aegean Airlines is Adding Lie-Flat Business Class Seats to a Small Sub-Fleet of ‘Special Purpose’ Airbus A321s
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The First Lufthansa Airbus A350 to Feature The New Allegris Business Class Cabin Will Debut On Munich to Vancouver Route On May 1
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JetBlue Adds Peak Pricing For Bag Fees, Could Now Cost $65 to Check Your First Bag During Busy Travel Periods
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British Airways is Introducing ‘Group 0’ Boarding On March 26 For Ultra Elite Frequent Flyers
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American Airlines Will Make Inflight Wi-Fi Free For All On its Domestic Fleet With New Ad Sponsored Connection
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Singapore Airlines Unveils Revamped Premium Economy Experience With New Tableware, Amenity Kits and Welcome Champagne
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Qatar Airways Will Unveil its Next Generation QSuite 2.0 Business Class Seat at the Farnborough Airshow in July
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Qatar Airways is Looking to Introduce a New First Class Seat, Reversing Decision By Former CEO to Ditch Luxury Cabin
Petronas Towers skyline with tall buildings
British Airways Plots Return to Bangkok and Kuala Lumpur And Announces a Host of Passenger Pleasing Improvements
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Etihad Airways Unveils New Giorgio Armani-Designed Loungewear and Amenity Kits As Well As Fashionable Economy Totes
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This is Why ‘Dine-On-Demand’ in Business Class is More Complicated Than You Might Think
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Dutch Airline KLM is Using Artificial Intelligence to Reduce The Number of Meals it Loads On Flights By Guessing Which Passengers Will Miss Their Connections
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Air France Introduces Cardboard Meal Boxes in Short-Haul Business Class And The Airline Claims it’s More ‘Upmarket’
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Champagne House Laurent Perrier Tells British Airways it Can No Longer Serve its Prestige ‘Grand Siècle’ Cuvee to First Class Passengers
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Emirates is Introducing Sleepwear and Slippers For Business Class Passengers On Long-Haul Flights
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Annoyed With Flight Attendants Plunging 787 Dreamliner Window Shades Into Darkness and Then Locking Them? Ask The Crew to Set a Range
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British Airways Joins The Ranks of Airlines Offering a Non-Dairy Milk Alternative On its Flights
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British Airways Indefinitely Delays Inflight Meal Pre-Order Service Because IT Issues, Of Course
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People Are Losing Their Minds Over American Air’s New Eco-Friendly Business Class Amenity Kit
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Demand For Vegan Airline Meals Soars By 40% With Economy Passengers Most Likely to Opt For Plant-Based Food
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Qatar Airways Giving 15,000 Cabin Crew iPhones Loaded With Personal Information About Passengers
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Emmy Award-Winning Comedy, The White Lotus Emerges as the Hottest Inflight Entertainment TV Show of 2023
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Air New Zealand Taps Elon Must’s Starlink Internet Service For High-Speed Inflight Wi-Fi On Domestic Flights
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Lufthansa Launching Task Force to Improve Customer Satisfaction With Senior Management Reshuffle
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Lufthansa Taps In-House Maintenance Team to Adapt Eagerly Awaited Allegris First Class Suites For the Boeing 747-8
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American Airlines Copies Delta With Plans to Install High-Speed Wi-Fi On Regional Jets Beginning in 2024
The Most Anticipated Seat Launch is Finally Here: The New British Airways Club World Seat
British Airways Won’t Now Complete the Rollout of its Club Suite Business Class Until the End of 2026
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Is British Airways Seriously Considering Rebranding its Frequent Flyer Club and Cabin Names to Appeal to New ‘Premium Leisure’ Travellers?
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Malaysia Airlines Finally Restores Full Onboard Catering Nearly Two and a Half Months After Suddenly Dumping Key Supplier
Is Qantas Going to Takeover Jetstar's 787 Dreamliner's and Swap Them Out for A321LR's?
Jetstar is Finally Making a Crucial Change to Get the Full Potential From its Boeing 787 Dreamliners… But Why Didn’t it Do it Before?
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Lufthansa Will Make Inflight Messaging Free and is Slashing the Cost of Full Streaming Wi-Fi
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Spanish Flag Carrier Iberia Becomes Second Airline To Announce it Will Retrofit Airplanes With Larger Overhead Bins to Ease Hand Baggage Woes
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Delta Air Lines Will Rollout Free High-Speed Gate-to-Gate WiFi On its Regional Aircraft Fleet Starting in 2024
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Low-Cost Long-Haul Carrier Norse Atlantic Says It Earns More in Ancillary Sales From Passengers Than Any Other Airline
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Lufthansa Will Have Brand New and Old, Less Comfortable Business Class Seats Flying On its Boeing 747s at the Same Time, Reports
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Qatar Airways Becomes Latest Airline to Select Elon Musk’s Starlink Internet Service For Free Video Streaming Quality Inflight WiFi
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Emirates Rolls Out New Cabin Crew iPhones and iPads For Meal Ordering and Safety Manuals
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United Airlines Rolling Out Therabody Devices Across its Polaris Lounges in Big Wellness Push
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Lufthansa Will Retrofit Airbus A320 Aircraft With Larger Overhead Bins And New Seats With More Legroom
Low-Cost Airline Norwegian Now Offers Gate-to-Gate WiFi - And it's Still Free
Passengers More Likely to Book Flights With Airlines That Offer Inflight WiFi and Make Sacrifices For the Privilege According to New Survey
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Lufthansa Will Install New Business Class Seats On Airbus A380 Superjumbos, Airline Confirms
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Malaysia Airlines Tells Passengers to Pack Their Own Food After Sacking its Catering Supplier Without Finding a Replacement First
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British Airways is Bringing Back Free Drinks and a Small Meal For Economy Class Passengers On These Two Short-Haul Routes
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Lufthansa Becomes the Latest Airline to Introduce an Oat Milk Alternative Onboard its Flights
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Air Canada Will Let Customers Turn Non-Refundable Fares into 100% Refundable Tickets With Hopper’s New Fintech Service
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Cathay Pacific Collabs With Plant-Forward Restaurant, VEDA by Ovolo to Create New Range of Premium Economy and Economy Meals
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Cathay Pacific Teases New Business Class Suite Which Will Rollout Next Year On Boeing 777 Fleet
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