Mateusz Maszczynski is a serving international flight attendant with experience…
easyJet is quickly turning Europe orange – the low-cost airline now operates more than 600 routes across 30 countries with cabin crew bases located in at least 20 airports across the continent. The good news is that easyJet is in the middle of a huge recruitment drive for new cabin crew to join its current team of 4,500+ flight attendants.
Bases that have already hired new staff or will soon include London Gatwick, London Luton, London Southend, London Stansted Bristol, Edinburgh, Milan Malpensa, Naples, Venice, Nice, Basel and Geneva, Paris Orly, Paris Charles De Gaulle, Lisbon, Lyon, and Rome Fiumicino.
We already know easyJet offers an attractive remuneration package and permanent contracts at many of its bases – which means competition is fiercer than ever. What does it take to succeed in the easyJet cabin crew recruitment process?
Check out the following step-by-step guide to find out more about the updated easyJet Cabin Crew recruitment process. We’ll keep this post updated with all the latest developments.
Step 1. Submit Online Application
You can only submit an application via easyJet’s online careers website. The site has loads of generic information about the role of cabin crew although it doesn’t really give away too many hints about how to succeed.
You can quickly see what bases are currently hiring and then apply for a role at your selected location. However, if you’re not successful, you’ll have to wait at least 6 months before applying for any other cabin crew role.
Applicant Tracking System
easyJet uses a computer Applicant Tracking System (ATS) called Taleo for handling its recruitment process. This means the ATS will scan your CV/resume and automatically decide whether you have the skills and experience necessary for the role. It’s therefore vitally important to create a CV which is tailored to the role of cabin crew with easyJet.
You can find out how to do this (and download suitable CV templates) by reading this article: The Step by Step Guide to Creating Your Perfect Cabin Crew CV
The actual application process is very straightforward. Create a user profile, upload your CV and then answer some simple questions to see if you meet the minimum requirements for the job.
Once you clicked ‘submit’ the computer will quickly scan your resume. If you haven’t been successful, you’ll receive an email notification within a few minutes.
- At least 18 years of age
- The right to live and work in the EU
- Hold a passport with an unrestricted right to travel
- Between 5’2″ and 6’3″ tall
- Fluent in both spoken and written English
- Fluent in the spoken and written language of the base you are applying for
- Able to swim at least 25 metres and tread water for at least one minute
- Able to discreetly cover any tattoos or body piercings when in uniform
- Reside within 90 minutes travel time of the base you are applying for
- Physically fit and healthy.
Step 2 – Online Assessments
Invitation to online assessments
If you successfully pass the initial screening exercise, your CV will be reviewed by a recruiter. If the recruiter is happy with your profile, you’ll receive an email inviting you to take part in a series of online assessments.
You may have to wait up to a week to receive the invitation. Ensure you check your spam email folder during this time.
What assessments will you need to do?
You’ll need to take part in three online assessments:
- Verbal reasoning test
- Work-related behaviour test
- Situational judgement questionnaire
To help you prepare for these assessments we highly recommend preparing beforehand:
Unfortunately, not everyone will pass these assessments, in which case you’ll receive an email almost immediately informing you of your result. Again, prior preparation is key to standing the best chance of succeeding at this stage of the recruitment process.
Step 3 – Assessment Day
Choose a Date and Location
If you pass the online assessment tests, you’ll receive an email to explain the next step in the process. And that’s to take part in an Assessment Day.
It may take several weeks before you receive this email.
You’ll have to attend an Assessment Day at the base you have applied to work for. The easyJet recruitment site will show what dates and times there are available Assessment Day’s. You’ll then receive full joining instructions, including the address, directions and a few guidelines on what to expect from the day.
What to expect
Assessment Day’s are a popular recruitment method that are used to screen a large number of candidates. The day will be made up of a number of elements used to test your suitability for the role of Cabin Crew. Unfortunately, not everyone will make it through to the Final Interview.
To find out more about Assessment Days we would highly recommend reading this in-depth article. We’ve included lots of details about what to expect, the different elements involved and what the recruiters are looking for: How to Ace the Cabin Crew Assessment Day 2017 – Tips and Advice.
As a general rule of thumb, the easyJet cabin crew Assessment Day looks something like this:
- Physical checks (eg. height)
- Introduction’s and presentation
- Group exercises
- Shortlisting of candidates
- Presentation on salary, etc.
- Final Interview
The whole day will take between 5-8 hours to complete.
Candidates will be put through at least three group exericses during the course of the Assessment Day. It’s a full-on experience and one you should definitely be prepared for. Examples of the exercises include:
- A matching exercise
- A customer journey scenario
- A in-flight magazine redesign exercise
While it’s always nice to complete the tasks, you have to remember that getting the ‘correct’ answer isn’t the objective of these exercises. The recruiters will be observing your communication style and the way you interact with your fellow candidates. This is the key to success.
Take a moment to prepare for the group exercises by reading this in-depth article: How to Ace the Group Exercise at Your Cabin Crew Assessment Day 2017 – In Four Easy Steps
Step 4 – Final Interview
Unfortunately, the majority of candidates who attend an Assessment Day won’t be invited to Final Interview. The competition is extremely tough so making it to this stage is a really big achievement.
The interview will normally last between 25-40 minutes and takes place on the same day as the Assessment Day.
Competency Based Interview
The interview will be made up of competency and behavioural based questions. You’ll need to have examples from your previous work experience that prove you possess the skills, qualities and competencies that the easyJet recruiter is looking for.
It can take time to gather the evidence and become comfortable with your answers. You should, therefore, prepare for the Final Interview at the earliest opportunity. Our best interview technique is the SOAR method – We’ve included lots of details here to help you best prepare: SOAR to Success at Your Cabin Crew Final Interview
We also have how-to guides on answering some of the most popular cabin crew interview questions. You can check out the full list here.
Step 5 – Holding Pool
To make its recruitment process as efficient as possible, easyJet hires new cabin crew in large groups. That means there aren’t enough training courses to allow everyone to start straight away.
If you’re successful as the Final Interview, you may be initially placed into a Holding Pool. You’ll receive an email within a week of your Assessment Day to tell you whether you’ve been successful.
Candidates placed in a Holding Pool are ‘guaranteed’ a job with easyJet within one year of passing the Assessment Day. Applications expire after 12-months and as a result, you would have to reapply for the job from the very beginning.
The recruitment team will keep you updated and provide contact details should you have any issues.
At this stage, you’ll be expected to complete a short medical questionnaire. A link to an online form from easyJet’s third-party provider will be sent to you via email. Simply complete the form within seven days of receiving it.
Step 6 – Referencing & Criminal Record Check
If you successfully pass the Assessment Day, you’ll be sent an online link from easyJet’s third-party referencing partner. You will be expected to cover the costs of the criminal records check and referencing yourself (approximately £100).
Simply fill out the online form with as much detail as possible. The referencing process can take several months, especially if you’ve lived outside of the UK or have a complicated work history.
A coordinator from the referencing partner will contact you should you have any problems.
You’ll need a full work history covering the last five years. You’ll also need to account for any long periods of unemployment or time outside of your home country.
Finally, you’ll need a number of references who can vouch for your past employment.
Step 7 – Onboarding and Training Course
Once your referencing has been completed, you’ll finally receive a start date for your training course. You’ll get plenty of notice and it is advisable to take the first course you are offered.
There will be some home-based eLearning to complete before you start with easyJet and this has to be completed before the full-time course starts.
Mateusz Maszczynski is a serving international flight attendant with experience at a major Middle East and European airline. Mateusz is passionate about the aviation industry and helping aspiring flight attendants achieve their dreams. Cabin crew recruitment can be tough, ultra-competitive and just a little bit confusing - Mateusz has been there and done that. He's got the low down on what really works.