On Monday we reported that Emirates were planning to launch a brand-new recruitment and careers website. Just one day later and the new website has gone ‘live’ – and, wow, it looks really good. Emirates said they wanted to make the new website feature rich and they’ve certainly delivered.
Since late last year Emirates have been trailing a new recruitment process. Open Days have gone and instead, everyone will have to apply online. The new website confirms the new process and in lots of detail. Aspiring Cabin Crew will now have to complete a video interview and only shortlisted candidates will get an invite to an Assessment Day.
The site is looking really good and it’s clearly taken months for the recruitment team and website designers to put it all together. The site has loads of information to prepare applicants and we really like some of the features they’ve included.
The recruiters have obviously spent a lot of time thinking about how the new site will replace Open Day’s. Pretty much everything that you would expect to be mentioned at an Open Day is included on the new site. There is an updated FAQ’s section, a video about life in Dubai and plenty of information about opportunities for career progression.
Minimum Requirements and Essential Criteria Clearly Explained
Oh, and do you need reminding why you’re waiting for Emirates to reopen recruitment? There’s also lots of information about the generous pay, benefits and perks of working as Cabin Crew with the airline.
And, unlike some rival airlines, we also really like the fact that they have clearly explained the minimum requirements and essential criteria to get the job. They’ve even provided details about their photograph standards – at long last. Slightly annoying, however, is the fact you have to read between the lines to see some of the other criteria they’re looking for.
The first impression is really good but we’re slightly disappointed that they haven’t answered some questions. The website gives the impression that Emirates is actively recruiting Cabin Crew… But they’re not. The website has a big ‘Apply Now’ button but only after you click it do you realise Emirates isn’t accepting applications yet.
Recruitment Could Still Be On Hold for Some Time
Nor do we know when they plan to reopen recruitment. This seems like such a wasted opportunity to properly update so many eager candidates. After all, nearly 20,000 people visit the Emirates Group Careers website every day searching for answers. We can only hope this is because Emirates will relaunch recruitment really soon. But in the meantime, it would be nice just to get some sort of indication.
Another bugbear of ours is that the website gives the impression candidates will be chosen on merit alone. But we know that Emirates Cabin Crew recruiters sometimes use other criteria tin shortlisting candidates – criteria that you and I have no control over.
It will be really interesting to see whether Emirates are using the new recruitment process based on competency alone. Although, of course, it’s up to Emirates to recruit new staff how they see fit.
Previous Experience Not Required
The airline has confirmed that you don’t need prior experience as Cabin Crew although previous customer service experience is desirable. You’ll also be pleased to know that Emirates plan to continue holding Assessment Days in the cities around the world – and you won’t have to wait until they visit a location in your home country.
One final thing. Now there is definitely no excuse for turning up at an Assessment day wearing the wrong clothes on not looking the part. The Emirates Cabin Crew recruitment team has included a lot of details about the required grooming standards. You have been warned
We’ll be keeping a close eye on Cabin Crew recruitment at Emirates. As soon as we hear anything, we’ll be sure to post an update.
Mateusz Maszczynski honed his skills as an international flight attendant at the most prominent airline in the Middle East and has been flying throughout the COVID-19 pandemic for a well-known European airline. Matt is passionate about the aviation industry and has become an expert in passenger experience and human-centric stories. Always keeping an ear close to the ground, Matt's industry insights, analysis and news coverage is frequently relied upon by some of the biggest names in journalism.