Ed Bastian, the chief exec of Atlanta-based Delta Air Lines doesn’t appear to be feeling too much Christmas cheer right now. Instead, the longtime aviation executive is speaking out against Air Italy – a little known Italian airline that has…
Delta Air Lines
What is Delta’s “Sickness Philosophy” and Why Does it Matter?
Delta Air Lines is facing criticism over a new staff memo which outlines a “sickness philosophy” rather than a sickness policy. It might not seem like a big difference, perhaps even just semantics, but the IAM union which is fighting…
WHAT A WASTE: Delta Becomes Latest Airline to Finally Cut Down On Single Use Plastics
Atlanta-based Delta Air Lines plans to eliminate 12 million plastic stirrers and a whopping 170 million plastic straws which are used annually onboard its aircraft and in its premium lounges. The airline announced the plan as part of a major…
Did American Airlines Really Copy Delta’s ‘Passport Plum’? Yet Another Redesign is in the Works
When Delta Air Lines rolled out its new Zac Posen-designed uniform earlier this year, the Atlanta-based airline was at pains to highlight a bold new color palette they had chosen for the range of uniform items. The deep hue of…
Airline Economy Food That Actually Looks and Tastes Good: These Airlines Are Experimenting with a ‘Trayless’ Service
Back in 2014, the Australian airline Qantas launched a new dining concept for its Economy Class passengers on longer international flights. The idea was to improve both the quality and quantity of food the airline offered while also making the…
Delta Air Lines is On a Hiring Spree – The Airline is Looking for 1,000 New Flight Attendants
The odds of landing a coveted job with this airline is said to be even smaller than securing a place at the prestigious Havard University. And when more than 270,000 candidates applied for just 1,700 flight attendant positions last year…
Chinese Passenger Says a Delta Flight Attendant of Taiwanese Descent Discriminated Against Him
Just over a week ago, we reported on the pressure that a number of international airlines had received from Chinese authorities over the way they referred to Taiwan on their websites. China’s civil aviation authority wrote to around 30 airlines…
WATCH: Meet the 102-Year Old Centenarian Who Was One of Delta Air Lines Very First Flight Attendants
Yesterday, we shared a video about Elly, a long-serving member of cabin crew at Etihad Airways who was actually one of the very first flight attendants to join the Abu Dhabi-based airline some 15-years ago. But Etihad is a mere…
Delta is Making Adjustments to its New Uniform After Flight Attendants Report Skin Irritation
Just over a week after Delta Air Lines launched its long-awaited and very distinctive new uniform and the carrier has already had to make some urgent changes due to staff complaints. The problems mean Delta joins the likes of American…
Delta Air Lines Celebrates New Uniform with Safety Video That Showcases Flight Attendant Looks Through the Years
Delta Air Lines has been celebrating the launch of its brand new Zac Posen-designed uniform in a fairly big way. The airline says it took around three years from concept to launch, with all 60,000 uniformed Delta employees making the…
The Final Countdown: Delta is About to Launch a Brand New Uniform for 60,000 Employees
What does it take to design a brand new uniform for over 64,000 employees? That’s an answer that Ekrem Dimbiloglu, the Director of the New Uniform Program at Delta Air Lines can answer only too well. Over the last three…
Delta’s Employees Are Getting A 3% Pay Raise – But Is It Good Enough?
More than 60,000 employees at Atlanta-based Delta Air Lines might be looking forward to wearing a brand new uniform on 29th March but sources from within the company suggest many of them, including flight attendants, aren’t quite so pleased with…
Will Delta Flight Attendants Get a Union? Umbrella Organization Steps In To Mediate Dispute Between Two Rival Unions
Flight attendants at Atlanta-based Delta Air Lines work at one of the few U.S. airlines that don’t yet have official union representation – in spite of a high profile union campaign. But now a spat has broken out between the…
Delta Air Lines Has Come Under Fire for a New Social Media Policy for its Staff and Flight Attendants
Delta Air Lines has come under fire for a new social media policy which has been described as both “extensive” and “broadly written” with concerns the rules could “be misinterpreted to restrict lawful activities”. The newly issued policy by the…
EMPATHY: The Emotion Airlines Wished All Their Flight Attendants Possessed, Yet’s So Hard To Come By
Forget fancy First Class suite’s or state-of-the-art in-flight entertainment systems – There’s one thing that has a bigger impact on the passenger experience than all other touchpoints combined. You might not believe it but it is, in fact, your Flight…
Delta Was Applauded For It’s New Stance On Service Animals But Guide Dog Users Are Not Happy
When Delta Air Lines recently made it harder for passengers to take service animals like guide dogs and so-called ’emotional support’ animals onboard its flights, it said it was doing so to protect its customers and employees. The move has…
CONFIRMED: A Fire Caused A Power Outage at Hartsfield-Jackson International Airport Resulting in Thousands of Flight Cancellations
Yesterday afternoon, Hartsfield-Jackson International Airport in Atlanta, Georgia suffered a near 12-hour power outage forcing the cancellation of thousands of flights and the diversion of hundreds more. ATL-based Delta Air Lines said they had cancelled over 900 flights with a…
Delta Shuns Boeing with Firm Order for 100 Airbus A321 Narrowbody Aircraft – But They’ll Be Built in U.S.
Delta Air Lines has today announced a huge order for at least 100 brand new Airbus A321NEO narrowbody aircraft. The jets will be used to replace Delta’s existing fleet of similarly sized aircraft with the airline set to take delivery…
Delta Air Lines New Uniform Comes in Pantone’s Color of the Year: Arriving May 29th 2018
It’s not very often that a flight attendants uniform at an American carrier can be described as exuberating “originality, ingenuity, and visionary thinking.” But that’s exactly how color experts Pantone describe the shade of purple featured in the new Delta…
U.S. Airlines Are Some of the Best Places to Work for LGBTQ Equality – American Airlines Leads the Pack
Did you know that in the United States, there’s no Federal law that protects LGBTQ employees from being discriminated against by their employers? Even at a more local level, there are 28 States that don’t have any law’s that protect…
Delta Air Lines is Hiring New Flight Attendants – Over 1,000 Positions Waiting to be Filled
Delta Air Lines, one of the largest carriers in the United States has today announced plans to hire 1,000 new flight attendants over the next 12-months. But you better be prepared – Delta says the competition is so tough your…
After the Delta Air Lines ‘National Anthem’ Debacle, Flight Attendants Need to Learn When to Take a Step Back
Remember when flying used to be civilised? When gentlemen wore suits and the ladies dressed up in their very best frocks. Dinner dished out, silver service style and everyone was on their very best behaviour? No, nor do we. Maybe…
Delta Air Lines Becomes the Only Airline to Make the Best Workplaces For Women List 2017
Delta Air Lines has become the only airline in the United States to make the ‘Best Workplaces for Women 2017’ list by renowned workplace experts, Great Places to Work. And what’s even more impressive for Delta is that only 1%…
Delta Air Lines Donating Over $2 Million to Red Cross in Wake of Hurricane Irma and Harvey: Operations Slowly Recovering
Atlanta-based, Delta Air Lines will donate $1 million USD to the American Red Cross as part of a massive fund raising effort in the wake of Hurricane Irma. The news comes as Delta starts to slowly get its operations back on…
It Turns Out That Candidates Actually Enjoy the Cabin Crew Recruitment Process: Here Are the Best Airline’s
The cabin crew recruitment process is notoriously difficult – you’ve got to jump through multiple hoops, take tests, pass assessments, take part in role plays and of course, ace the Final Interview. On top of all of the that, the…
Delta Air Lines Defends Staff, Cabin Crew Against Twitter Tirade by Right Wing Commentator, Ann Coulter
Delta Air Lines has robustly defended itself and its staff against criticism levelled by American right-wing commentator, Ann Coulter. In a statement to media, the Atlanta-based airline described Coulter’s actions as “unnecessary and unacceptable.” The dispute started on July 15th…
News Roundup – 12th July 2017. A Summary of Airline News from the Past Week
Spanish airline, Iberia has been fined €25,000 for making new female cabin crew take pregnancy tests. The airline argued it was looking after the well-being of new recruits but authorities on the Balearic island of Mallorca disagreed and called the…
Delta Air Lines One Step Closer to Rolling Out New Uniform – By Destroying 1,000 Test Garments
It’s been over two years in the making but Atlanta-based, Delta Air Lines is one step closer to finally rolling out its new, designer staff uniform. It’s a mammoth task, with 60,000 frontline employees set to wear the upgraded uniform…
News Roundup – 05th July 2017. A Summary of Airline News from the Past Week
It looks like flying from the Middle East to the United States is going to get much easier. Since the U.S. Laptop Ban was introduced in March, customers haven’t been able to take electronic devices larger than a smartphone into…
Video: Delta Air Lines Says Gulf Carriers Coming for American Jobs – Tells Employees to Fight for Their Future
The mailroom at Congress could be about to get very busy – Delta Air Lines is imploring its entire workforce of 80,000 employees plus their extended family and friends to write to their representative. The airline is hoping its staff…
Delta Air Lines Gears Up for Delivery of its New A350 – Shows Off New Paint Job
With only a few weeks to go before Delta Air Lines takes delivery of its brand new Airbus A350-900 aircraft, the first jet sporting Delta colours left the paint workshop Tuesday. The European aircraft manufacturer, Airbus, has released a picture…
News Roundup – 07th June 2017. A Summary of Airline News from the Past Week
Emirates has made a major U-turn on the wearing of flag pins by its Cabin Crew. Last week, the airline ordered its Taiwanese crew to wear a China flag pin instead of the Taiwan flag. After a furious backlash, the…
Pride In Flight: Big U.S. Airlines Show Support for LGBTQ Staff and Customers in June
President Trump might not be celebrating LGBT Pride this month but the Big Three U.S. airlines definitely are. June, traditionally see’s Pride events held around the world to celebrate Lesbian, Gay, Bisexual and Transgender (LGBT) diversity. It marks the Stonewall…
Delta is One Step Closer to Flying the Airbus A350 (And the New Delta One Business Class Suite)
Delta Air Lines is one step closer to starting services with its new A350-900 aircraft. The first of 25 of the high-tech aircraft took off for the first time from the Airbus assembly plant in Toulouse, France yesterday. The aircraft,…
No, Passengers Don’t Hate Flight Attendants. It’s Time for Everyone to Calm Down
You could be mistaken for thinking that the whole travelling public had turned against their Flight Attendants. The men and women who are there to keep you safe have suddenly become pariah figures. It’s hardly surprising I suppose. What with…
News Roundup – 18th April 2017. A Summary of Airline News from the Past Week
Qatar Airways is pushing ahead with plans to introduce an entirely new Indian airline. The carrier will be 100% foreign-owned, taking advantage of new rules introduced only recently by the Indian government. But as Qatari officials plan inspections of Indian airports,…
News Roundup – 12th April 2017. A Summary of Airline News from the Past Week
It seems like you can’t escape the news about the passenger forcibly removed from a United Airlines flight in Chicago this week – and justifiably so. But of course, there has been other airline news that worthy of a mention.…
News Roundup – 29th March 2017. A Summary of Airline News from the Past Week
Aeroplanes don’t make money when they’re not flying – so imagine the anger at United Airlines, who have been forced to put two brand new Boeing 777-300s into storage because their new Business Class seats have been delayed. But it…
Delta Air Lines Puts Staff at the Very Heart of its Strategy
Atlanta-based Delta Air Lines is well known for its generous employee perks – a sure sign of just how important staff are seen as a factor in the success of the carrier. And how generous is Delta? Well, as part of its…
News Roundup – 01st March 2017. A Summary of Airline News from the Past Week
It was a busy week for Qantas as the airline admitted that profits had dropped 7.5% in the six months to the end of December 2016. But as a cost saving programme at the airline continues, Qantas unveiled a bigger…
News Roundup – 22nd February 2017. A Summary of Airline News from the Past Week
Is the American Airlines new uniform crisis about to take a new turn? The President of AA has hinted that they have a new remedy in the works. Elsewhere in the U.S. Delta Air Lines is set to reintroduce free…
