United Airlines

United and Tracy Reese Salvage Uniform Designs After “Disappointing” Initial Reveal

Chicago-based United Airlines has at last publicly revealed the first designs of its eagerly awaited new uniform which covers all work groups from flight attendants, pilots and airport customer service agents to engineers, baggage handlers and even a special Aloha…

United’s Flight Attendants Turn Out in Force to Protest “Race to the Bottom” Cost Cutting Measures

United’s flight attendants took to airport concourses around the world yesterday with a simple message – they work for an airline, not a hedge fund.  Waving bright yellow placards that read “Staffing cuts affect safety and service” and “Fewer jobs,…

This Is Every Location Where United Flight Attendants Will Be Protesting On December 13

Disgruntled flight attendants at Chicago-based United Airlines will be following in the footsteps of their colleagues at American Airlines next week by staging protests at key airports across the United States as well as several overseas bases.  The planned “Day…

Flight Attendants at United Plan Protests on December 13 in ‘Day of Action’: Taking Fight Public

A couple of weeks ago, we learned that Chicago-based United Airlines planned to cut the number of flight attendants on certain long-haul international flights – with its Polaris business class cabin set to be worst affected.  Staffers understandably weren’t best…

What a Week for United’s Flight Attendants: Staff Cuts and Now a Threatened Strike at United Express

In the latest sign of discontent amongst United’s own flight attendants, the airline is facing potentially crippling strike action in the run-up to Thanksgiving and the Christmas holiday period.  On Thursday, flight attendants at United Express authorized strike action after…

United Airlines Plans to Reduce the Number of Flight Attendants in its Flagship Polaris Business Class Cabin

In a leaked memo from United’s head of In-Flight Services, John Slater the airline has announced plans to reduce the number of flight attendants “on certain international widebody flights” from February 2019.  Slater told staffers the decision had been made…

VIDEO: Watch These United Flight Attendants Explain What Recruiters Are Looking For in Candidates…

There’s no getting around the fact that this flight attendant recruitment video from United Airlines is really cheesy but it contains some really useful advice for anyone preparing to apply for a job as a flight attendant – for pretty…

United’s Clever Taiwan Workaround Did Not Impress China: Now What Happens?

In the past few weeks, I’ve written a couple of times about the pressure China’s aviation authorities have been placing on international airlines to comply with the so-called ‘One China Policy’.  Specifically, the Civil Aviation Administration of China (CAAC) placed…

Should Flight Attendants be Expected to Flog Credit Cards? Could This New Trend Be Coming to Your Next Flight?

If you’re a regular American Airlines flyer or even a flight attendant, then you might not think there’s anything out of the ordinary about in-flight credit card sales pitches.  American has been incentivising its flight attendants to sign-up passengers for…

United is Changing its Rules On Photography and Filming On its Aircraft

By now, hundreds of thousands of people around the world have seen (and laughed at) the hilarious video of an airplane passenger attempting to fit his bag into an overhead locker.  Filmed by a fellow passenger, the man haplessly struggles…

United Airlines Flight Attendant Saves Life of Fellow Crew Member By Donating His Kidney

As any seasoned flight attendant could testify, you can spend an entire flight building a relationship (and sharing your life story) with a fellow crew member only for them to disappear at the end of the workday without even saying…

United’s Service Shortcomings Made One Hell of a Twitter Storm: Are Headphones Acceptable Attire for Flight Attendants?

Whether warranted or not, a number of major U.S.-based airlines have, in the past, garnered a pretty fearsome reputation for providing a service that leaves a lot to be desired.  Many of the complaints are often levelled against flight attendants…

United Makes Small But Significant Change to Crewing Levels in Premium Cabin on Boeing 777-300

It may have been nearly eight years since U.S.-based airlines United and Continental agreed to merge into a single carrier but the mega-airline is still in the process of finalising some of the work agreements of legacy employees.  And now,…

United Goes Star Trek: Leaked Photos Reveal What the New United Airlines Uniform Will Look Like

Last year, United Airlines announced it would start developing new uniforms for its 70,000+ uniformed employees.  The airline said it would partner with Brooks Brothers and Tracy Reese to create a new look for its flight attendants and customer service…

Fallout From United Airlines #DogGate Death Continues: U.S. Senator Demands Action As Airline Backs Flight Attendant

Republican Senator, John Kennedy has said he will file a bill on Thursday that will prevent airlines from putting animals in overhead bins following the death of a dog onboard a United Airlines flight.  In a letter to the airline’s…

A Lesson In How Not To Treat Your Employees: United Reverses Plan To Replace Bonus Scheme With Lottery

Chicago-based United Airlines has a way of infuriating both its customers and its own employees.  The airline is still recovering from the infamous #dragging incident in which Dr David Dao was hauled off an overbooked United Airlines flight in order…

United Airlines Flight Attendants Will Start Using Designer TUMI Luggage From March 16

The date has finally been set – Flight attendants at United Airlines are to start using new designer carry-on cases by TUMI from March 16 after a delay in issuing the luggage saw the date pushed back from the start…

United Airlines Flight Makes Emergency Landing After Engine Cover Tears-Off Mid Flight

A United Airlines flight en route from San Francisco to Honolulu had to declare a mid-air emergency yesterday afternoon after one of the engine covers, or cowlings as they’re otherwise known, sheared off mid-flight. The drama unfolded on flight UA1175…

We Always Knew Flight Attendants Were Superheroes! Check Out This Great New Commercial From United Airlines

We always knew flight attendants were Superheroes and now United Airlines is celebrating that fact… kind of! As the official airline for Team USA at this years Olympic and Paralympic Winter Games in South Korea, United Airlines has released a…

U.S. Airlines Are Some of the Best Places to Work for LGBTQ Equality – American Airlines Leads the Pack

Did you know that in the United States, there’s no Federal law that protects LGBTQ employees from being discriminated against by their employers?  Even at a more local level, there are 28 States that don’t have any law’s that protect…

Flights Attendants Union Salutes the 747 Queen of the Skies: Praises Men & Women Who Have Operated the Iconic Jet

As United Airline becomes the latest airline to finally wave goodbye to its iconic Boeing 747-400, the Association of Flight Attendants (AFA) salutes the much-loved aircraft with an emotional farewell.  And while we’ll all remember the affectionately nicknamed ‘Jumbo jet’…

United Airlines Welcomes in a New Safety Video as It Bids Farewell to its Last 747 Queen of the Skies

United Airlines has just launched a brand new in-flight safety video building on its current ‘Safety is Global’ themed safety briefings.  The third video in the series takes the action out of the aircraft and on a magical journey around…

“Hey Alexa, book me a flight and check me in” – Said No One, Ever: But United and Other’s Think You Will

Airlines have been slowly automating their business for some time now – we’ve had self-check in kiosks at the airport for years and more and more airline’s now offer automated bag drop desks as well. Some airports are also rolling…

24,000 United Flight Attendants Are to Get Designer TUMI Luggage and New Uniforms

For several months, there has been a rumour circulating that United Airlines was going to partner with designer luggage maker, TUMI to supply all of its 24,000 flight attendants with new suitcases.  Finally, the speculation has ended with confirmation from…

News Roundup – 20th June 2017. A Summary of Airline News from the Past Week

American Airlines has reacted to a furious customer backlash and abandoned plans to reduce seat pitch to just 29 inches in Economy Class on its new Boeing 737MAX jets.  Unlike British Airways who will push ahead with their plans to…

News Roundup – 07th June 2017. A Summary of Airline News from the Past Week

Emirates has made a major U-turn on the wearing of flag pins by its Cabin Crew.  Last week, the airline ordered its Taiwanese crew to wear a China flag pin instead of the Taiwan flag.  After a furious backlash, the…

Pride In Flight: Big U.S. Airlines Show Support for LGBTQ Staff and Customers in June

President Trump might not be celebrating LGBT Pride this month but the Big Three U.S. airlines definitely are.  June, traditionally see’s Pride events held around the world to celebrate Lesbian, Gay, Bisexual and Transgender (LGBT) diversity.  It marks the Stonewall…

No, Passengers Don’t Hate Flight Attendants. It’s Time for Everyone to Calm Down

You could be mistaken for thinking that the whole travelling public had turned against their Flight Attendants.  The men and women who are there to keep you safe have suddenly become pariah figures.  It’s hardly surprising I suppose.  What with…

News Roundup – 25th April 2017. A Summary of Airline News from the Past Week

The terrible financials facing Emirates at the moment hasn’t stopped it from scooping up awards.  Yesterday, the mega carrier won four more accolades at the Business Traveller Middle East Awards, including Best Airline Worldwide. Certainly, something sets Emirates apart from…

Emirates Isn’t Being Entirely Honest with Its ‘Fly the Friendly Skies’ Pitch

The rivalry between Middle East airlines and their American competitors has just gone to a whole new level.  The Big Three U.S. carriers – American, Delta and United Airlines accuse the ME3 – Emirates, Etihad and Qatar Airways – of…

News Roundup – 29th March 2017. A Summary of Airline News from the Past Week

Aeroplanes don’t make money when they’re not flying – so imagine the anger at United Airlines, who have been forced to put two brand new Boeing 777-300s into storage because their new Business Class seats have been delayed. But it…

Grounded: Winter Storm Does to Emirates What Lawmakers and U.S. Airlines Couldn’t

Just one day after Emirates flew its inaugural service from Athens to Newark, the Dubai-based airline has been forced to cancel its scheduled daily service.  Yet this isn’t down to opposition from U.S. lawmakers or rival airlines but a late-winter…