A crew member who was working with the veteran American Airlines flight attendant who died in her hotel room during a short layover in Philadelphia says the entire crew are ‘traumatized’ by what happened after they were required to board a flight without first checking on her welfare.
The 66-year-old flight attendant was found unresponsive in her room at the Philadephia Airport Marriott hotel on Monday night, and medics pronounced her dead at around 10:45 pm.
Housekeeping didn’t find the long-serving flight attendant until two days after she was meant to have checked out, and there are now serious questions being asked about why it took the airline and hotel so long to check on her welfare.
The LAX-based flight attendant had been on a domestic work trip and had been with the same crew for a couple of days. They had a short overnight layover in Philadelphia, but when she failed to turn up for checkout, the other crew members were required to head to a plane to start boarding.
A post shared on social media claiming to be from a crew member who was working with the deceased flight attendant explained what happened, saying that the crew attempted to call the hotel but were required to start boarding the flight and close the doors before finding out what had happened to the missing crew member.
Due to the sudden circumstances surrounding the crew member’s death, police are treating it as suspicious, although there is no evidence of forced entry into the room or a struggle.
The Philadelphia Medical Examiner’s Office is yet to release the results of an autopsy.
When U.S. flight attendants fail to show up for their hotel shuttle on time, it’s not unusual for their colleagues to be expected to leave without them. The missing crew member must then arrange their own transport to the hotel and if they fail to make it in time, a replacement is simply called from reserve to cover their position.
Mateusz Maszczynski honed his skills as an international flight attendant at the most prominent airline in the Middle East and has been flying throughout the COVID-19 pandemic for a well-known European airline. Matt is passionate about the aviation industry and has become an expert in passenger experience and human-centric stories. Always keeping an ear close to the ground, Matt's industry insights, analysis and news coverage is frequently relied upon by some of the biggest names in journalism.