At 2pm on May 29th, 8,000 Starbucks stores shut up shop. Over 175,000 employees took part in a four-hour long workshop to address racial bias and elevate a spirit of “inclusion and equity”.
Employees spoke about their own experiences, took part in structured discussions and watched videos that Starbucks had commisioned for the workshop.
It was part of a big effort by Starbucks to combat racial bias – could airlines learn from the Seattle-based coffee chain’s example?
Mateusz Maszczynski honed his skills as an international flight attendant at the most prominent airline in the Middle East and has been flying throughout the COVID-19 pandemic for a well-known European airline. Matt is passionate about the aviation industry and has become an expert in passenger experience and human-centric stories. Always keeping an ear close to the ground, Matt's industry insights, analysis and news coverage is frequently relied upon by some of the biggest names in journalism.