Opinion

Stressful: New Overhead Bins Aren’t Going to End the Drama Over Carry-On Bags

A recent post on the popular frequent flyer forum Flyertalk.com has generated a lot of debate – and it’s all to do with hand luggage and who can (or can’t) use the overhead bins.  In this case, a passenger had…

Air Italy’s New Uniform Just Cements the Concern its Qatar Airways With a Different Name

Of all the different branding elements that an airline can use, the cabin crew uniform has to be one of the most important.  From the distinctive red hats worn by Emirates cabin crew or the iconic sarong kabaya of Singapore…

These Two Photo’s Prove How Far the Airline Industry Has to Go to Improve Gender Equality…

On a dreary winters day in London, some of the most powerful people in the commercial aviation industry met to make a much-hyped major announcement.  The event, which saw the chief executives from all 15 airlines that make up the…

Analysis: Why British Airways Will Be Forced to Take Pay Demands of Unions Seriously This Time

Over the course of last Summer, the Heathrow-based British Airways endured a staggering 85-days of industrial action by members of its so-called ‘Mixed Fleet’ cabin crew.  Yet despite the best efforts of striking flight attendants who were backed by the…

Jamal Khashoggi Disappearance: Will Saudia Now Pull Out of the United States and United Kingdom?

A few days ago, Jamal Khashoggi – a self-exiled Saudi writer, journalist and Washington Times contributor – went missing after visiting the Saudi Arabian consulate in Istanbul.  Khashoggi had gone to the consulate to complete “routine paperwork” as he prepared…

Could Kuwait Airways Be Banned From Flying to Germany? New Ruling On Carriage of Israelis Raises Interesting Questions…

Aviation, we are so often told, is the business of freedom – it connects people and businesses across borders and unites friends, families and cultures.  Unless, of course, you’re an Israeli citizen planning a flight with Kuwait Airways.  Once again,…

OPINION: Is it Finally Time for British Airways to Reinvent Itself?

British Airways has a serious problem (nothing new there you might say).  It’s been a long time since the carrier has been able to call itself the “World’s favourite airline” (a self-proclaimed title anyhow) and instead seems to be on…

Airline Amenity Kits: Are They a Wasteful and Unnecessary Luxury Which Are Ripe for Disruption?

Premium airline passengers have certain expectations – a slap-up four-course meal on fine china, a nice wide seat that converts into a fully-flat bed and of course, an extensive range of in-flight entertainment options for those long intercontinental flights.  Oh,…

British Airways Says “Diversity and Inclusion is Key” So Why Did it Dismiss a Check-In Agent for This Haircut

A couple of days ago, an ex-British Airways customer services rep appeared in the popular British tabloid newspaper, the Daily Mail.  Sid Ouared told the paper he had been sacked from his check-in job at BA’s hub at Terminal 5,…

Can Cheap Air Fares and Good Working Conditions for Airline Workers Co-Exist? Ryanair Seems to Think Not

You would, quite frankly, be hard pushed to find anyone who doesn’t like a bargain airfare.  Sure, passengers value a schedule that meets their needs, a comfortable seat, good food and an increasingly more common demand, a WiFi connected aircraft. …

VIDEO: Over 175,000 Starbucks employees watched this video to combat racial bias – Should airlines follow suit?

At 2pm on May 29th, 8,000 Starbucks stores shut up shop. Over 175,000 employees took part in a four-hour long workshop to address racial bias and elevate a spirit of “inclusion and equity”. Employees spoke about their own experiences, took…

VIDEO: Our Manifesto for Cabin Crew Recruitment Equality – Here’s How to Make the Process Fair for All

We believe airlines around the world can make cabin crew recruitment fair for everyone. These four steps would promote equality – this a message of positivity. What do you think?

VIDEO: Cabin Crew and Flight Attendants are Still Suffering from Discrimination and Stereotyping

In July 2017, the Chief Executive of Qatar Airways, Akbar Al Baker exclaimed: “The average age of my cabin crew is only 26 years, so there is no need for you to travel on this crap American carriers. You know…

The Southwest Airlines Incident Poses An Interesting Question: Should Passengers Film During An Emergency?

When Southwest Airlines flight 1380 suffered an engine failure on Tuesday, casual observers from around the world immediately realised this was potentially a serious aviation accident. News choppers quickly got to the scene, sending images of the damaged Boeing 737-700…

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