An American Airlines flights to London Heathrow was forced to return to Dallas Forth Worth just an hour and a half after departure when flight attendants realised there was no running water aboard the Boeing 777-300.
Saturday’s American Airlines flight AA50 had already experienced a delay of two and a half hours with one passenger saying that maintenance had been working on the plane before passengers were allowed to board.
But just an hour into the flight, the pilot informed the passengers that there wasn’t any running water throughout the aircraft. With no way to get the water back up and running and because of the obvious sanitation issues this created, the Captain had no other choice but to return to Dallas.
It’s not clear what caused the water to dry up, although there’s the possibility that engineers could have turned off the water supply. It’s also not unknown for ground staff to forget to fill up the water tanks before departure – an issue that has caused a number of diversions in the past.
In this case, however, it appears that it was more of an engineering issue as passengers were deplaned while a replacement was found. In the end, passengers arrived in London more than 8 hours past their scheduled arrival time.
In an emailed statement, a spokesperson for AA said of the incident: “We never want to disrupt our customers’ travel plans, and we are sorry for the trouble this caused.”
It was the second incident in a week for AA at its home hub after an American Airlines operated Boeing 737 collided with a lamp post on Wednesday.
Newly released CCTV images show the wing of the Nassau bound plane clipping the post as it taxxied out to the runway. The plane easily defeated the post but serious damage was caused to the left wing.
Thankfully, a spokesperson for American confirmed there were no injuries aboard flight AA1005 and a replacement jet was found to take them to the Bahamas.
An investigation has been launched although it appears that the plane wasn’t on the yellow center line as it was taxing out.
Photo Credit: GagliardiPhotography / Shutterstock.com
Mateusz Maszczynski honed his skills as an international flight attendant at the most prominent airline in the Middle East and has been flying throughout the COVID-19 pandemic for a well-known European airline. Matt is passionate about the aviation industry and has become an expert in passenger experience and human-centric stories. Always keeping an ear close to the ground, Matt's industry insights, analysis and news coverage is frequently used by some of the biggest names in journalism.