Passenger Experience

a room with a couch and a sink
Lufthansa Flight Attendants Slam Flagship New First Class Suites And It’s (Many) Design Flaws
a group of airplanes parked at an airport
Southwest Airlines Is Bringing Back Its Famous ‘Bags Fly Free’ Promotion… But Here’s The Catch
rows of seats on an airplane

Emirates Becomes The Largest Airline So Far To Ban Power Banks Over Fire Fears

qatar airways partnership with composer Hans Zimmer
Qatar Airways Partners With Oscar Winning Composer Hans Zimmer to Create New Bespoke Onboard Music
illustration of new American Airlines provisions grab and go lounge concept at Charlotte airport
American Airlines Is Opening A New Grab & Go Lounge At Its Charlotte Douglas Hub
a selection of Duty Free items on top of an Iberia airline cart
This Transatlantic Airline Is Bucking An Industry Trend By Reintroducing Duty Free Shopping On Its Planes
a seat in a plane
Five Massive Changes Virgin Atlantic Is Making To Transform The Flying Experience For Passengers
entrance way of new American Airlines Boeing 787-9 Dreamliner
Five Things We’ve Learned American Airlines Is Doing To Improve Its Image Problem
a person using the united airlines mobile app
United’s New App Feature Takes the Stress Out of Flight Connections… Here’s How It Works
Claims: Ryanair Still Isn't Complying with Local Laws in New Cabin Crew Contracts
Coffee Crackdown: These Airlines Are Now Refusing To Let Passengers Board With Their Morning Brew
a tray of food and drinks on a plane
Watergate Scandal: Passengers Slam British Airways Over Latest Eye-Raising Initiative
united airlines united express Robin Guess / Shutterstock.com
Why Did United Just Quietly Switch Off Elon Musk’s Starlink Wi-Fi Across It’s Fleet And When Might it Return?
the new Missoni branded Delta beddind and slippers
Delta Unveils Luxe New Missoni Bedding After Dodging Trump’s Tariffs
emirates planes parked up at dubai international airport
Emirates In Secret Talks to Bring Elon Musk’s Starlink Internet to Flights But Two Major Obstacles Stand in the Way
8
A CGI image of the inside of United's new Polaris cabin on Boeing 787-9 Dreamliners
United Airlines Takes its Polaris Business Class To New Heights In Major Boost For Passengers… Take a Look Inside
An unknown error occurred.
American Airlines is Introducing a Very British Tradition On Flagship Routes From London… But It Doesn’t Sound Very Nice
The Business Class cabin of a Riyadh Air Boeing 787 Dreamliner
This Luxury New Airline Won’t Serve Champagne… Or Any Other Alcohol For That Matter
a row of seats in an airplane
Lufthansa Ditches Duty Free Carts as Cabin Space Becomes Premium Real Estate
The Lufthansa AI set up to cut down on food waste with a smart camera that scans meal trays
Lufthansa Turns to AI “Tray Trackers” To Cut Food Waste and Redesign In-Flight Meals
a seat in an airplane
Delta Air is Delaying Roll Out of New Missoni-Branded Luxury Bedding Due to Trump Policies
a tray with teapot and cups on it
Tea Time Twist: British Airways Announces Surprise New In-Flight Tea Partner
a plane flying in the sky
Scandi Airline SAS is Bringing Back Business Class On Short-Haul Flights in Response to Rising Demand For Premium Travel Experiences
an airplane flying over a runway with buildings and mountains in the background
American Airlines is Finally Bringing Free Wi-Fi to the Majority Of its Fleet But Passengers Will Need to Wait A Little Longer
Qatar Airways Hub in Doha Planning 100% Capacity Increase in Huge Expansion Featuring Tropical Gardens
Qatar Airways is Giving Passengers Flying On Its New Routes to Australia Free Food Vouchers At its Doha Hub
a woman in a blue dress
Southwest Airlines Plotting Superfast Retrofit Program With Plans to Upgrade 10 Aircraft Per Night Before Assigned Seating Comes Into Effect
a bottle of champagne with bubbles
Trump’s Tariffs Could Put a Cork in Champagne at 35,000 Feet For Delta and United’s High-Flying Premium Passengers
a plane in the sky
American Airlines Eliminates Irritating Rule That Has Been a Bugbear For International Arrivals to the US With a Domestic Connection
a group of people walking with luggage in a terminal
Europe Could Seriously Water Down its Much-Lauded Compensation Rights For Delayed Airline Passengers
a row of seats in an airplane
Air Canada Will Become the Launch Customer For The ‘Airspace’ Interior On Airbus A220 Jets With XL Overhead Bins
a large white airplane flying in the sky
Qatar Airways Has Neared Completion of Superfast Starlink Wi-Fi Rollout On its Boeing 777 Fleet And Airbus A350s Are Coming Next
a plane flying in the sky
Delta Air Lines Now Offers Free Wi-Fi On All Transatlantic Flights to Europe, Israel and West Africa
a seat in a plane
Air France Continues its Push Into the Premium Market With a New Mattress Pad For Business Class Passengers On Long-Haul Flights
a sign in front of a group of people
British Airways is Changing its Boarding Groups Once Again But This Time They Are Actually Making it More Simple
a woman putting a toy in a shelf
Hong Kong Bans Airline Passengers From Using Or Charging Power Banks After Fire in Overhead Locker Prompted Emergency Diversion
a close up of a plane
Lufthansa Will Install A New Business Class On Its Airbus A380 Superjumbos But They Aren’t The Airline’s Ill-Fated Allegris Seats
a yellow stuffed bear statue in a building
The Chances Of Getting a Bus Gate At Doha Hamad Airport Have Just Substantially Decreased As Expansion Project Finishes
a machine on an airplane
This European Airline is Trialling a High Tech Coffee Machine Cart… Here’s How You Can Test The New Machine
a man in a vest and vest standing next to a woman in an airplane
Lufthansa Will Start Testing Eagerly Awaited New Service Concept On Long-Haul Flights to These Two US Cities Starting in April
a blue airplane on a runway
Southwest Airlines Will Make Most Passengers Pay For Checked Baggage Just Months After Saying its Beloved ‘Bags Fly Free’ Policy Was Here to Stay
a plane flying in the sky
United Equips First Regional Jet With Superfast Starlink Internet And Plans to Have 320+ Planes Retrofitted By Year End
KLM's New Economy Service Routine is "Illogical" and "Messy" According to Cabin Attendants
Dutch Flag Carrier KLM Starts Selling Food and Drink On Short-Haul Flights in Bid to Turn Dire Financial Performance Around
a seat and a table in a plane
Emirates Will Now Spend $5 Billion to Retrofit Older Aircraft With New Cabins As Boeing Delays Drag On
a group of people boarding an airplane
Ryanair Delays Controversial Change to Force Passengers to Download its Mobile App And Ban Airport Check-In
a plane flying in the air with food in a container
Delta Air Lines Expands Shake Shack Burger Partnership With The ‘Iconic Comfort Food’ Available On Flights Depating Four More US Cities
a plane with food in the air
This Airline is Actually Improving The Flying Experience For Economy Class Passengers With Welcome Aperitifs And a Signature Fragrance
a white and red airplane in the sky
Qantas Announces Major Upgrade Program For Boeing 737 Fleet That Will End Stress of Finding Space For Your Hand Luggage
a blue airplane on a runway
Southwest Airlines Flights Are Now Available to Book On Expedia in Yet Another Big Change For the Dallas-Based Carrier
a plane flying in the sky
Qatar Airways Rolls Out High-Speed Starlink Inflight Wi-Fi to 50% Of its Boeing 777 Fleet In Just Four Months
a large airplane in the sky
Nearly Two Thirds of British Airways Customers Say They Think Less of ‘Worlds Favorite Airline’ Following Controversial Loyalty Program Changes
a woman sitting in a chair with a man in the background
British Airways Frequent Flyers Are Scared The Cost Cutting Carrier Is Now Going After Their Champagne On Short-Haul Flights
DOWNLOAD OUR SIX FREE CABIN CREW RESUME TEMPLATES
Categories