Mateusz Maszczynski is a serving international flight attendant with experience…
Spanish flag carrier Iberia has diverted five long-haul flights that were flying overnight from South America to Madrid to the Canary Islands off the coast of North Africa after a heavy snow from Storm Filomena forced Madrid Barajas airport to close to all departures and arrivals.
As well as chaos at Spains largest airport, hundreds of motorists were stranded in their cars overnight after as much as 20cm of snow descended on Madrid. Local authorities and the airport operator were ill prepared to deal with snow and icy conditions, leading to closed roads and runways.
Coronavirus restrictions meant the impact wasn’t as bad as what it could have been in pre-pandemic times but Iberia was still forced to divert 17 flights over the course of Friday, sending 10 planes to Barcelona, while six were diverted to Malaga and one ended up in Valencia. Nearly 3,000 passengers were hit by the diversions.
And five flights which departed South America bound for Madrid on Friday night will be diverted to the Canary Islands on Saturday. Iberia said the decision to reroute the aircraft away from the Spanish mainland was made because of the lack of hotel accommodation in other parts of Spain due to COVID-19 restrictions.
Flights from Bogotá, Cali, Quito, Havana and Santo Domingo will head to the Canary Islands, although Iberia was not immediately able to say how many passengers were impacted.
Iberia said many passengers were unable to leave Madrid Barajas airport on Friday night and had been forced to spend the night in the arrivals hall or in the airline’s Business Class lounge. Staffers have also been forced to work double shifts because employees on the next shift couldn’t get into work.
“Iberia is in permanent contact with the authorities so that the opening of road accesses to Barajas airport is considered a priority, taking into account, of course, the urgent humanitarian emergencies that are occurring throughout the Community of Madrid,” the airline said in a statement on Saturday.
Mateusz Maszczynski is a serving international flight attendant with experience at a major Middle East and European airline. Mateusz is passionate about the aviation industry and helping aspiring flight attendants achieve their dreams. Cabin crew recruitment can be tough, ultra-competitive and just a little bit confusing - Mateusz has been there and done that. He's got the low down on what really works.