American Airlines

American Airlines Responds to NTSB Recommendation to Better Flight Attendant Training

American Airlines has responded to a list of safety recommendations made by the National Transport Safety Board to better it’s flight attendant training..  On October 28th, 2016 American flight 383 was taking off from Chicago O’Hare International for it’s 2…

Passengers Behaving Badly: Were AA Flight Attendants Right to React the Way They Did in This Bizarre Incident?

Details have emerged of the latest incident of a passenger behaving very badly – in this case, a flight attendant was left bleeding when a passenger bit her arm after charging towards the cockpit.  And all while the plane was…

In-fight Yoga: Worth Passenger Shaming or Promoting? Instagram Star Gets Kicked Off American Airlines Flight

A couple of days ago, world-famous fitness guru, Jen Selter was kicked off an American Airlines plane for trying to stand up and stretch in the aisle.  The model who has over 11 million followers on Instagram was apparently escorted…

American Airlines Finally Selects a New Supplier for its Controversial, “Reaction” Causing Uniform

Will American Airlines soon be able to finally draw a line under its new uniform debacle?  In September 2016, American rolled out its first new uniform in 25 years to over 70,000 staff worldwide – soon after, employees started to…

Flight Attendant Union Isn’t Impressed With $1,000 One-Time Bonus for American and Southwest Workers

Last month, President Donald Trump secured his biggest legislative win to date – managing to get a major tax reform programme passed into law.  The controversial reforms will see big corporations benefiting the most with the tax rate for some…

American and Southwest Flight Attendants to Receive $1,000 Cash Bonuses to “Celebrate” Tax Reform Legislation

January isn’t generally the happiest time of year for people in the Northern Hemisphere.  For many, the short cold days are only made worse by the fact that budgets have been blown from the excesses of Christmas and New Year…

American Airlines is Facing a “Critical” Flight Attendant Shortage: Implements Extreme Measures

The union which represents over 26,000 American Airlines flight attendants has warned of a “critical” staffing shortage at all of its bases with the exception of Raleigh-Durham airport.  The situation has now got so bad that the airline has implemented…

U.S. Airlines Are Some of the Best Places to Work for LGBTQ Equality – American Airlines Leads the Pack

Did you know that in the United States, there’s no Federal law that protects LGBTQ employees from being discriminated against by their employers?  Even at a more local level, there are 28 States that don’t have any law’s that protect…

American Airlines Agrees to Increase Number of Crew on Flagship 787-9 Dreamliner Due to “Extra Workload”

It’s a state-of-the-art aircraft which draws rave reviews from passengers for the many improvements it makes to the in-flight experience – The Boeing 787 Dreamliner offers a quieter cabin, higher humidity levels and LED mood lighting to combat jetlag, as…

American Airlines Responds to Claims Flight Attendants and Other Staffers Discriminate Against African-Americans

American Airlines chief executive, Doug Parker has hit back at accusations made against the airline by a civil rights group alleging a “corporate culture of racial insensitivity and possible racial bias” against African-Americans.  The charges were made by National Association…

How Old is Too Old to Work as Cabin Crew? That’s the Decision Cathay Pacific Flight Attendants Have to Make

How old is too old to work as a flight attendant? The old-fashioned view would have us believe working as cabin crew is a glamorous career reserved solely for younger adults – but surely that way of thinking is crusty,…

American Airlines Rescues Employees, Sends Help to Houston. Flight Attendant’s Union Presses AA for More Support

The full devastating effects of Hurricane Harvey are still being felt across Houston and the State of Texas with the Big Three U.S. airline’s playing a major role in relief efforts.  Harvey made landfall on August 25th and forced the…

It Turns Out That Candidates Actually Enjoy the Cabin Crew Recruitment Process: Here Are the Best Airline’s

The cabin crew recruitment process is notoriously difficult – you’ve got to jump through multiple hoops, take tests, pass assessments, take part in role plays and of course, ace the Final Interview.  On top of all of the that, the…

American Airlines Has a Critical Shortage of Flight Attendants: Invoking Special Work Rules

There’s every chance that the flight attendants on your next American Airlines flight might be slightly grumpier than usual.  The airline has been forced to invoke a special condition that could see flight attendants being forced to work on their…

News Roundup – 28th June 2017. A Summary of Airline News from the Past Week

British Airways is facing, even more, disruption as the biggest staff walkout since 2010 is set to get underway beginning Saturday 01st July.  The airline has already cancelled some flights in preparation for the expected disruption with a number of…

Video: Delta Air Lines Says Gulf Carriers Coming for American Jobs – Tells Employees to Fight for Their Future

The mailroom at Congress could be about to get very busy – Delta Air Lines is imploring its entire workforce of 80,000 employees plus their extended family and friends to write to their representative.  The airline is hoping its staff…

News Roundup – 20th June 2017. A Summary of Airline News from the Past Week

American Airlines has reacted to a furious customer backlash and abandoned plans to reduce seat pitch to just 29 inches in Economy Class on its new Boeing 737MAX jets.  Unlike British Airways who will push ahead with their plans to…

Pride In Flight: Big U.S. Airlines Show Support for LGBTQ Staff and Customers in June

President Trump might not be celebrating LGBT Pride this month but the Big Three U.S. airlines definitely are.  June, traditionally see’s Pride events held around the world to celebrate Lesbian, Gay, Bisexual and Transgender (LGBT) diversity.  It marks the Stonewall…

Dreaming of A Career in the Skies? American Airlines Reopens Flight Attendant Recruitment

American Airlines made a pretty exciting announcement today as it reopened Flight Attendant recruitment for its Cabin Crew team.  The job posting was made live at 9 am CST with no end date yet announced.  However, if previous recruitment drives…

American Airlines Hasn’t Seen End of New Uniform Crisis – Union Rejects Testing Agreement

The disastrous rollout of American Airline’s new uniform continues to upset some of the carrier’s 70,000 employees.  As you may remember, the new threads were distributed to staff last September – marking the first new uniform for longtime AA employees…

No, Passengers Don’t Hate Flight Attendants. It’s Time for Everyone to Calm Down

You could be mistaken for thinking that the whole travelling public had turned against their Flight Attendants.  The men and women who are there to keep you safe have suddenly become pariah figures.  It’s hardly surprising I suppose.  What with…

American Airlines Smashes Official Recommended Cabin Crew Pay as First Quarter Revenue Soars

A couple of weeks ago, things weren’t looking so good for Flights Attendants at the world’s largest airline, American Airlines.  The carrier intended to increase the base salary for its 25,500 flights by just 1.6%.  The controversial decision had been…

The AA Strollergate Incident Decoded: Why it Should Never Have Happened

Another week and yet another example of truly horrendous customer service onboard an American passenger jet.  An incident, like the United Airlines ‘dragging‘ episode, that should never have happened – and was entirely avoidable.  What on earth is going wrong?…

News Roundup – 29th March 2017. A Summary of Airline News from the Past Week

Aeroplanes don’t make money when they’re not flying – so imagine the anger at United Airlines, who have been forced to put two brand new Boeing 777-300s into storage because their new Business Class seats have been delayed. But it…

Finally Resolved? The American Airlines Uniform Crisis Goes Oldschool

When American Airlines rolled out its new uniform to over 70,000 employees last September it was meant to be a moment of celebration.  Instead, the uniform has created misery.  Flight attendants and other customer-facing employees have complained of skin allergies,…

News Roundup – 22nd February 2017. A Summary of Airline News from the Past Week

Is the American Airlines new uniform crisis about to take a new turn?  The President of AA has hinted that they have a new remedy in the works.  Elsewhere in the U.S. Delta Air Lines is set to reintroduce free…

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