The cabin crew recruitment process is notoriously difficult – you’ve got to jump through multiple hoops, take tests, pass assessments, take part in role plays and of course, ace the Final Interview. On top of all of the that, the…
American Airlines
American Airlines Has a Critical Shortage of Flight Attendants: Invoking Special Work Rules
There’s every chance that the flight attendants on your next American Airlines flight might be slightly grumpier than usual. The airline has been forced to invoke a special condition that could see flight attendants being forced to work on their…
News Roundup – 28th June 2017. A Summary of Airline News from the Past Week
British Airways is facing, even more, disruption as the biggest staff walkout since 2010 is set to get underway beginning Saturday 01st July. The airline has already cancelled some flights in preparation for the expected disruption with a number of…
Video: Delta Air Lines Says Gulf Carriers Coming for American Jobs – Tells Employees to Fight for Their Future
The mailroom at Congress could be about to get very busy – Delta Air Lines is imploring its entire workforce of 80,000 employees plus their extended family and friends to write to their representative. The airline is hoping its staff…
News Roundup – 20th June 2017. A Summary of Airline News from the Past Week
American Airlines has reacted to a furious customer backlash and abandoned plans to reduce seat pitch to just 29 inches in Economy Class on its new Boeing 737MAX jets. Unlike British Airways who will push ahead with their plans to…
Pride In Flight: Big U.S. Airlines Show Support for LGBTQ Staff and Customers in June
President Trump might not be celebrating LGBT Pride this month but the Big Three U.S. airlines definitely are. June, traditionally see’s Pride events held around the world to celebrate Lesbian, Gay, Bisexual and Transgender (LGBT) diversity. It marks the Stonewall…
Dreaming of A Career in the Skies? American Airlines Reopens Flight Attendant Recruitment
American Airlines made a pretty exciting announcement today as it reopened Flight Attendant recruitment for its Cabin Crew team. The job posting was made live at 9 am CST with no end date yet announced. However, if previous recruitment drives…
American Airlines Hasn’t Seen End of New Uniform Crisis – Union Rejects Testing Agreement
The disastrous rollout of American Airline’s new uniform continues to upset some of the carrier’s 70,000 employees. As you may remember, the new threads were distributed to staff last September – marking the first new uniform for longtime AA employees…
No, Passengers Don’t Hate Flight Attendants. It’s Time for Everyone to Calm Down
You could be mistaken for thinking that the whole travelling public had turned against their Flight Attendants. The men and women who are there to keep you safe have suddenly become pariah figures. It’s hardly surprising I suppose. What with…
American Airlines Smashes Official Recommended Cabin Crew Pay as First Quarter Revenue Soars
A couple of weeks ago, things weren’t looking so good for Flights Attendants at the world’s largest airline, American Airlines. The carrier intended to increase the base salary for its 25,500 flights by just 1.6%. The controversial decision had been…
The AA Strollergate Incident Decoded: Why it Should Never Have Happened
Another week and yet another example of truly horrendous customer service onboard an American passenger jet. An incident, like the United Airlines ‘dragging‘ episode, that should never have happened – and was entirely avoidable. What on earth is going wrong?…
News Roundup – 29th March 2017. A Summary of Airline News from the Past Week
Aeroplanes don’t make money when they’re not flying – so imagine the anger at United Airlines, who have been forced to put two brand new Boeing 777-300s into storage because their new Business Class seats have been delayed. But it…
Finally Resolved? The American Airlines Uniform Crisis Goes Oldschool
When American Airlines rolled out its new uniform to over 70,000 employees last September it was meant to be a moment of celebration. Instead, the uniform has created misery. Flight attendants and other customer-facing employees have complained of skin allergies,…
News Roundup – 22nd February 2017. A Summary of Airline News from the Past Week
Is the American Airlines new uniform crisis about to take a new turn? The President of AA has hinted that they have a new remedy in the works. Elsewhere in the U.S. Delta Air Lines is set to reintroduce free…
