The Coronavirus pandemic has made us all embrace home delivery like never before but easyJet plans to take it to new heights by launching an inflight snack trolley service on the streets of London. Yes, that’s right, easyJet cabin crew will be wheeling around a full galley cart around the streets of London, delivering snacks like crisps, olives and Prosecco.
“As much as our customers have missed flying in recent months our cabin crew have really missed doing what they love to do best, serving our customers, so this trial gives us a great opportunity to bring easyJet to customers’ doors with our Trolley Delivery service,” explained Tina Milton, the airline’s director of cabin services.
The service will launch in partnership with Deliveroo for a two day trial on the 17th and 18th of December and it will only be available between 6 pm and 9 pm. Perhaps the best bit of the trial is that drinks like Gin & tonics, Bloody Marys and glasses of chilled Prosecco will all be complimentary.
Customers will, however, be encouraged to make a donation to Age UK, a leading charity for older people.
easyJet says it came up with the idea because so many people have missed out on holidays this year owing to the pandemic. Like many airlines, the Luton-based carrier has been seriously impacted by continuing travel bans and Coronavirus restrictions that have prevented people from travelling like they normally would.
Not that there isn’t hunger to go on holiday. easyJet chief executive Johan Lundgren is confident that underlying demand remains as strong as ever and following a recent change in quarantine restrictions, he says flight searches shot up by 200 per cent.
The airline did, however, come in for criticism last week when it announced plans to change its generous hand baggage policy. Instead, easyJet will start charging most people who have a second, larger piece of cabin luggage and most cases that used to be allowed on the plane will now have to go in the aircraft hold.
Explaining the rationale behind the change, easyJet said the policy change would help reduce delays because passengers weren’t fighting for space in the overhead lockers. And while easyJet never said it, the change in rules will no doubt help the airline make a little more money.
Further details about the trolley home delivery service can be found on the Deliveroo website.
Mateusz Maszczynski honed his skills as an international flight attendant at the most prominent airline in the Middle East and has been flying throughout the COVID-19 pandemic for a well-known European airline. Matt is passionate about the aviation industry and has become an expert in passenger experience and human-centric stories. Always keeping an ear close to the ground, Matt's industry insights, analysis and news coverage is frequently relied upon by some of the biggest names in journalism.